Quality Healthcare Center - Terms and Conditions
High quality and great care

Terms and Conditions

  1. Terms and Conditions – Quality Healthcare Center

    1. Service Objective
      Quality Healthcare Center is committed to providing high-quality medical services following recognized medical standards while ensuring the highest care and professionalism.

    2. Appointments & Scheduling

      • Patients must adhere to their scheduled appointments.

      • Appointments can be rescheduled or canceled at least 24 hours in advance.

      • Arriving more than 15 minutes late may result in rescheduling based on the doctor's availability.

    3. Confidentiality & Data Protection

      • The center protects patient privacy and confidentiality by applicable laws and regulations.

      • No personal or medical information will be shared with third parties without the patient's written consent unless required by law.

    4. Payment Methods

      • We accept cash, credit, and debit card payments.

      • All medical fees must be paid at the time of service.

      • A clear and detailed invoice will be provided based on the services rendered.

    5. Medical Disclaimer

      • Our medical services are based on accurate diagnoses and approved procedures. However, the center is not responsible for unforeseen outcomes due to individual patient responses to treatment.

      • Patients must provide complete and accurate medical information to their doctor.

    6. Medications & Treatments

      • Patients must follow the doctor’s instructions regarding prescribed medications and treatments.

      • The center is not responsible for any side effects resulting from non-compliance with medical instructions.

    7. Conduct Within the Center

      • All patients and visitors must adhere to the center’s conduct guidelines to ensure a comfortable environment for everyone.

      • Photography or video recording is strictly prohibited without prior approval.

    8. Complaints & Feedback

      • We welcome patient feedback and complaints to enhance service quality.

      • Complaints can be submitted at the reception desk or via the designated email.

    9. Changes to Terms & Conditions

      • The center reserves the right to modify the terms and conditions as needed to align with medical and legal developments.

      • Continued use of our services implies acceptance of the updated terms.

    10. Governing Laws

    • All activities and services provided by the center comply with the laws and regulations of the Kingdom of Saudi Arabia.